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What information is a Saudi online store legally required to show me before I buy?

Last updated 7/6/20260 viewsProvisional

Saudi online stores must legally display their name, address, trade registration, and full pricing details before and after every purchase.

Saudi law places significant transparency obligations on online sellers. Under Article 6, every electronic shop must clearly display the seller's name (or a distinctive identifier), their address, contact details, trade registration number, and — if applicable — their VAT number. This information must be accessible to you before you make any purchase decision.

Before you complete a purchase, Article 7 requires the seller to provide a clear statement of the contract terms, including: the steps required to conclude the contract, how and when the contract is formed, the languages available, any applicable archiving policy, and a correction mechanism if you make an input error. Additionally, Article 8 requires the seller to send you a receipt after purchase showing the cost of each item, the total price including all fees and taxes, and delivery terms.

If you're buying from a professional service provider (such as a licensed doctor, lawyer, or financial advisor operating online), Article 9 adds extra requirements — they must disclose the regulatory body they are registered with and their license number. If an online store is missing this basic information, that is a red flag and a legal violation you can report to the Ministry of Commerce.

This is general legal information, not legal advice. For advice on your specific situation, consult a lawyer licensed in Saudi Arabia.

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